FAQs
- How Square-Bracket Project Numbers Auto-file Emails (and Why Replies Still Require Confirmation
- Can I Run CMap Mail Alongside Another Email Filing Add-in?
- Can I reply to an already filed email via Discovery?
- Can I Search Emails by Attachment File Name in CMap Mail Discovery?
- Can Emails Be Automatically Filed to a Project Based on Sender Address?
- Can I file emails if I am a member of the CMap Mail All Confidential Users group?
- Can Tagging on Mail be Disabled?
- I am getting a [403] Error when creating projects on CMap Mail. What does this mean?
- Too many search results are being displayed when I use CMap Mail Search and Discovery. What should I do?
- When can I delete or archive my emails?
Can Emails Be Automatically Filed to a Project Based on Sender Address?
Short answer: not currently. CMap Mail does not support automatically filing incoming emails to a project purely based on the sender's email address or a distribution/group address.
How filing works today
CMap Mail's automatic and intelligent filing is driven by project association (e.g. the project the email relates to, matched via project members, subject/reference matching, or manual selection) rather than by sender address alone. Emails sent to a shared project distribution address still need to be filed to the correct project using the standard filing options in CMap Mail.
What you can do instead
- Use CMap Mail's existing project-based and intelligent filing options to file emails as they arrive.
- If you regularly receive email at a shared/distribution address for a single project, consider adding the relevant users as members of that project so filing suggestions work as expected.
Automatic filing purely by sender/distribution address has been logged as product feedback. If this would help your workflow, let your CMap contact know and we'll factor it into future roadmap discussions.